Problem
When installing Windows XP SP 2 on the GA-8TRS300M, the system will freeze if the USB Port is enabled in the bios. The installation of Windows XP Service Pack 1 does not exhibit this problem.
Symptoms
After Windows XP Service Pack 2 is installed the system will boot up but will freeze before the Windows XP Welcome or Login Screen.We have attempted to install Windows XP Service Pack 2 in the following manner…
- Install Windows XP (no service pack), install Drivers, install service pack 1, install service pack 2 - Fail
- Install Windows XP (no service pack), install service pack 1, install service pack 2 – Fail
- Install Windows XP with Service Pack 2 - Fail
- Disable USB in bios and follow above methods – PASS
This seems to be a problem specific to this motherboard. The 8TRS350MT does not have this problem with service pack2.
Solution
We have contacted Gigabyte for a solution and they have provided a bios version that is not available on their website as yet. This bios update solves the problem with the installation of Windows XP Service Pack 2 on this motherboard.The bios update will be mailed to the branches.
Affected Products
8TRS300M – needs bios upgrade to version F7GWindows XP Service Pack 2 |